Frequently Asked Questions

What is your cancellation policy?

We require at least a twenty-four (24) hours notice for all cancellations. Late cancellations less than twenty-four (24) hours before the appointment time or "no-shows" will be charged one hundred (100) percent of the cost of the scheduled session. This policy is in place to honor the time and energy required to prepare for the scheduled session.

What are your accepted methods of payments?

We currently accept cash, check, and any credit or debit card with Mastercard, Visa, American Express, Discover, JCB or UnionPay logo.

Do you accept insurance?

Unfortunately, we currently do not accept any forms of insurance. However, we are more than happy to provide you with a superbill upon payment. The total amount of reimbursement varies depending on your individual insurance plan and medical diagnosis. We are committed to helping you in any way we can in achieving the maximum amount of reimbursement possible. 

What are the differences between a Registered Dietitian (RD), Registered Dietitian Nutritionist (RDN) and Nutritionist?

According to the Academy of Nutrition and Dietetics, Registered Dietitians (RDs) or Registered Dietitian Nutritionists (RDNs) are food and nutrition experts who have met the following criteria to earn the RD/RDN credential:

  • Completed a minimum of a bachelor’s degree at a US regionally accredited university or college and course work accredited or approved by the Accreditation Council for Education in Nutrition and Dietetics (ACEND) of the Academy of Nutrition and Dietetics.

  • Completed an ACEND-accredited supervised practice program at a health-care facility, community agency, or a foodservice corporation or combined with undergraduate or graduate studies. Typically, a practice program will run six to 12 months in length.

  • Passed a national examination administered by the Commission on Dietetic Registration (CDR). For more information regarding the examination, refer to CDR’s website at

  • Completed continuing professional educational requirements to maintain registration.

Some RDNs hold additional certifications in specialized areas of practice. These are awarded through CDR, the credentialing agency for the Academy, and/or other medical and nutrition organizations and are recognized within the profession, but are not required. Some of the certifications include pediatric or renal nutrition, sports dietetics, nutrition support and diabetes education.

In addition to RDN credentialing, many states have regulatory laws for dietitians and nutrition practitioners. Frequently these state requirements are met through the same education and training required to become an RDN.

For more information, visit the Academy of Nutrition and Dietetics' website at